Answers to frequently asked questions

General

How much energy does the SpeedComfort use?

The ventilators are extremely economic. Based on 1000 operational hours per year, SpeedComfort uses less than 16 eurocents (!) per year. 

No power is lost whilst the device is plugged in and switched off.

How much noise does the SpeedComfort make?

 The noise level is less than 20dB(A). That is less than the sound of shaking tree leaves. 

However, every radiator has its own unique sound. This also accounts for convectors. In seldom cases the audible noise can be somewhat disturbing. 

 

 

 

Where is the SpeedComfort produced?

We specifically chose to have the SpeedComfort manufactured by people challenged to find regular employment. In this case we work together with SDO Werkt 

Where have the parts for SpeedComfort been produced?

We specifically chose to work closely together with local Dutch companies. If we were unable to find a suitable company, we expand our search area within Europe. Only if we have no other choice, we work with Asian suppliers.  

Therefore, more or less all parts from the SpeedComfort come from the Netherlands or Europe. One exception are the special powersupplies. These powersupplies do not lose enery when the device is not operating. This product was not available from a European supplier, so we chose a product that was made in China.

How sustainable is the SpeedComfort?

All parts used for the SpeedComfort are reusable. 

Further more, the cover of the speedcomfort is made of biobased materials. No products of fossil fuels are used. If you feel like doing so, you can bury it in the ground, because the used material is biodegradable. After 6 months about 40% of the device will be composted!

Not to worry: when installed underneath your radiator or convector this degrading process will obviously not occur.

 

Has the SpeedComfort been tested?

Yes. The lower the water temperature of you central heating, the more SpeedComfort can contribute to efficient energy use.

 

Why can't the SpeedComfort run on batteries?

Ww specifically chose a maintanance free powersupply, so there would be no need to change the batteries. Besides the practical aspect, batteries are far from sustainable

Although the SpeedComfort hardly uses any electricity, it will still require new batteries regularly. That makes this expensive, unsustainable and unpractical.

We also thought about small solar panels for in the windowsill. Downside to these solar panels is that in colder seasons, when the SpeedComfort operates most, there is not enough (sun)light. It will also require a special storage battery to be able to operate in the evenings  and nights.

Does the SpeedComfort work on a radiator of convector located under the windowsill?

A windowsill blocks the warm air from rising up through the radiator or convector. The SpeedComfort 'forces' that airstream alongside the windowsill. 

In this situation a SpeedComfort would therefore be perfectly suitable.

What are the technical aspects of the SpeedComfort?

Technical aspects SpeedComfort:
Power consumption                      0,55W
Annual electricity costs                €0,16
Sound level                                      < 20dB(A)
Airflow                                              30m3/hr

 

 

Can SpeedComfort help reduce CO2 gas emissions?

If a quarter of all Dutch households saved 30% energy, the total annual reduction in greenhouse gas emissions would be 1.1 billion kilograms. (Milieu Centraal)

Do I have to pay for delivery?

Delivery charges vary by country:

Netherlands €5,95
Belgium €6,95
France €9,50
Great Britain €9,50
Germany €6,95
Denmark €9,50
Norway €15,00
Sweden €11,75
Finland €16,50

Why did I not receive a confirmation email after I placed met order?

The confirmation email could be filtered by your spam filter. Please check your junkmail folder.

 

How long are SpeedComfort products guaranteed for?

All products by SpeedComfort are guaranteed for two years.

If the SpeedComfort does not live up to expectations, can it be returned?

If for any reason you are unhappy with the item you have bought from this website, you may return it to us within 14 days for a full refund. If you return it to us by post, unopened in its original condition, within 14 days after cancellation, we will issue a full refund for the price of the item. We do not refund the delivery charge.

Please contact us before returning any goods by emailing to  support@speedcomfort.com

Once we have received the returned items in good order we will complete the refund within 14 days. 

SpeedComfort [B]asic

Is it complicated to install?

Installing the SpeedComfort [B]asic is very easy. It connects to the underside of your radiator with four built-in magnets.  They are adjustable on one side, so it fits perfectly between the radiator plates.

Important: Make sure the temperature-sensitive switch makes proper contact with the radiator plate. 

The powersupply can only be connected on one side. This side of the Speedcomfort should face the closest wall socket. Use the extention cables to connect multiple devices. 

IMPORTANT: The open side is the underside. Make sure you place the SpeedComfort correctly; otherwise the air will flow in the wrong direction, against rather than with the flow. 

Should the SpeedComfort [B[asic always be placed on the underside of the radiator?

The SpeedComfort [B]asic is preferably connected to the underside of the radiator, where it is invisible. However, it will also operate when placed on top. This will not influence its performance. If there is a cover on the radiator, SpeedComfort can even be placed underneath it, ensuring it remains out of sight. Do keep in mind that the higher temperatures on top can limit its life. 

 

 

What are the dimensions of the SpeedComfort [B]asic?

Length - 34 cm

Width - 7 cm

Hight - 2.3 cm

The width is most important as it needs to fit between the radiator plates. 

Will one SpeedComfort [B]asic device be sufficient?

No.

Depending on the length of your radiator, you will need to place one or more SpeedComforts. They can be connected to each other with special extention cables. 

Radiators up to 75cm:  1  SpeedComfort (Mono set in the webshop)

Radiators 75 - 120 cm: 2 or 3  SpeedComfort’s (Duo of Trio set in the webshop)

Radiators over 120 cm: 3 or 4 SpeedComfort’s (Trio set, optional with extension set in the  webshop)

Extension sets are available for longer radiators, allowing you to connect up to six devices onto a single power source. You can find the extension set in the  webshop (consisting of one SpeedComfort and a connection cable).

To make optimal use of the endless possibilities SpeedComfort offers to save energy and better comfort, it is important to select the right radiators in your home. We would recommend you place them in each room that you regularly use, but it is not essential for other rooms.

   

Does the SpeedComfort [B]asic fit on all radiators?

The SpeedComfort [B]asic can be placed between the two radiator plates that are at least 7 cm apart. 
By using the adjustable magnets on one side of the device, a distance of 9 cm can be reached.

The SpeedComfort B is suitable for type 21 radiators or higher. 

Old plate radiators are less suitable, because they usually do not have convection sheets between the radiator plates. 

SpeedComfort B can not be used on old cast iron radiators.

A special design, the SpeedComfort [C]onvector, is available for convector radiators. They have an external temperature sensitive switch that can be mounted to your radiator with magnets.

How does the SpeedComfort [B]asic work?

The SpeedComfort [B]asic has a built-in temperature sensitive switch. It will automatically switch on when the radiator temperature exceeds 33 degrees Celsius and will quickly move the heat into the room. 

It will also automatically switch off when the temperature of the radiator falls below 25 degrees Celsius. This ensures no energy is wasted.

My SpeedComfort [B]asic doesn't work. How is that possible?

1. The radiator MUST get hot (over 33 degrees) in order for the device to work. Nothing will happen straight after plugging it in. You can check using a hot knife and holding it against the temperature switch.

2. Are you sure the wall socket is working properly?

3. Are your sure the plug is properly inserted into the SpeedComfort and into the wall socket?

4. Does the temperature sensitive switch make proper contact with the radiator plate? 

5. Does the radiator heat up to at least 33 degrees where the SpeedComfort is placed? If it doesn't, it probably needs venting or adjustments in the hydronic balance.

If the radiator does heat up properly on the top half, you can try placing SpeedComfort there to check the device. If you prefer, you can permanently have the SpeedComfort installed on top.

If you still cannot find out what the problem is, please contact us.

SpeedComfort [N]arrow

Is it complicated to install?

Installation is simple: Connect the brackets to the SpeedComfort N by clicking them into the recesses. By adjusting the distance of the magnets on one side, the device can always be fitted correctly between the plates. It is possible to shift the device, so it comes flush with the front of the radiator.

Important: The SpeedComfort N is designed for radiators with a minimum distance of 38 mm between the radiator plates.

Extension sets are available for longer radiators, allowing you to connect up to six devices onto a single power source. They can all be connected to the same temperature sensor. 

Between the power supply and the SpeedComfort N a three-way valve should be placed.  Connect the temperature sensitive switch (that is attached to the back of the radiator with magnets) with the three-way valve. The temperature switch should be placed close to the warm supply pipe. 

   

The powersupply can only be connected on one side. This side of the Speedcomfort should face the closest wall socket. Use the extention cables to connect multiple devices. 

The SpeedComfort N will automatically switch on when the radiator heats up to 33 degrees Celsius or warmer, and will switch off again when it cools down to 25 degrees Celsius. 

Should the SpeedComfort [N]arrow always be installed on the underside of the radiator?

Yes. The SpeedComfort N is meant to be placed on the underside with the provided brackets and adjustable magnets. Depending on the size (width) of your radiator it can be (partially) mounted between the plates. If your radiator is too narrow, it will have to be placed as close as possible to the underside.

What are the dimensions of the SpeedComfort [N]arrow?

De measurements of the SpeedComfort N device are:

Length - 34 cm
Width - 7 cm
Hight - 2,5 cm

The special brackets that connect the SpeedComfort N to the radiator are at least 38 mm wide.

 

Will one SpeedComfort [N]arrow device be enough?

No.

Depending on the length of your radiator, you will need to place one or more SpeedComforts. They can be connected to each other with special 30 cm extention cables. 

Radiators up to 75cm:  1  SpeedComfort (Mono set in the webshop)

Radiators 75 - 120 cm: 2 or 3  SpeedComfort’s (Duo of Trio set in the webshop)

Radiators over 120 cm: 3 or 4 SpeedComfort’s (Trio set, optional with extension set in the  webshop)

Extension sets are available for longer radiators, allowing you to connect up to six devices onto a single power source. You can find the extension set in the  webshop (consisting of one SpeedComfort and a connection cable).

To make optimal use of the endless possibilities SpeedComfort offers to save energy and better comfort, it is important to select the right radiators in your home. We would recommend you place them in each room that you regularly use, but it is not essential for other rooms.

Does the SpeedComfort [N]arrow fit on all radiators?

The SpeedComfort [N]arrow can be placed between the two radiator plates that are less than 7 cm apart. 
By using the adjustable magnets on one side of the device, a distance of 38 mm can be acchieved.

The SpeedComfort B is suitable for type 21 radiators or higher. 



It can also be adjusted to fit some design radiators. 

How does the SpeedComfort [N]arrow work?

The SpeedComfort [N]arrow has an external temperature sensitive switch. It will automatically switch on when the radiator temperature exceeds 33 degrees Celsius and switch off when the temperature falls below 25 degrees Celsius. 

My SpeedComfort [N]arrow does not work. How is that possible?

1. The radiator MUST get hot (over 33 degrees) in order for the device to work. Nothing will happen straight after plugging it in. You can check by connecting the powersupply directly to the SpeedComfort, leaving the three-way valve and the temperature switch out. It should start working immediately.

2. Are you sure the wall socket is working properly?

3. Are your sure the plug is properly inserted into the SpeedComfort and into the wall socket?

4. Does the temperature sensitive switch make proper contact with the radiator plate? 

5. Does the radiator heat up to at least 33 degrees where the SpeedComfort is placed? If it doesn't, it probably needs venting or adjustments in the hydronic balance.

If you still cannot find out what the problem is, please contact us.

SpeedComfort [C]onvector

Is it complicated to install?

Installation is simple: Connect the brackets to the SpeedComfort C by clicking them into the recesses and place it on the convector. Make sure the metal frame of the convector does not make contact with the device. 
Important: The SpeedComfort C needs at least 5 cm space above the convector.

Between the power supply and the SpeedComfort C, a three-way should be placed. Connect the temperature sensitive switch (that is attached to the back of the radiator with magnets) with the three-way. The temperature switch should be placed close to the warm supply pipe. You can use the self adhesive tape (Velcro) in case the pipes are not magnetic.

The powersupply can only be connected on one side. This side of the Speedcomfort should face the closest wall socket. Use the extention cables to connect multiple devices. 

Extension sets are available for longer radiators, allowing you to connect up to six devices onto a single power source. They can all be connected to the same temperature sensor. 

Is the SpeedComfort C[onvector] also suitable for sunk convector wells?

Yes. The SpeedComfort C is very suitable to improve the efficiency of a convector well.  By actively pushing the air out of the sunk well, it will flow along the convector and directly into the room.

What are the dimensions of the SpeedComfort C[onvector]?

De measurements of the SpeedComfort C are:

Length - 34 cm
Width - 7 cm
Hight - 2,5 cm

When placed on the provided distance pieces, the total hight is 5,4 cm .

Will one SpeedComfort C[onvector] be enough?

No.

Depending on the length of your convector, you will need to place one or more SpeedComforts. They can be connected to each other with special 30 cm extention cables. 

Convectors up to 75cm:  1  SpeedComfort (Mono set in the webshop)

Convectors 75 - 120 cm: 2 or 3  SpeedComfort’s (Duo of Trio set in the webshop)

Convectors over 120 cm: 3 or 4 SpeedComfort’s (Trio set, optional with extension set in the  webshop)

Extension sets are available for longer convectors, allowing you to connect up to six devices onto a single power source. You can find the extension set in the  webshop (consisting of one SpeedComfort and a connection cable).

To make optimal use of the endless possibilities SpeedComfort offers to save energy and better comfort, it is important to select the right convectors in your home. We would recommend you place them in each room that you regularly use, but it is not essential for other rooms.

 

How does the SpeedComfort C[onvector] work?

The SpeedComfort C has an external temperaturesensitive switch. The temperature switch should be placed close to the warm supply pipe. You can use the self adhesive tape (Velcro) in case the pipes are not magnetic.

It will also automatically switch off when the temperature of the radiator falls below 25 degrees Celsius. This ensures no energy is wasted.

My SpeedComfort [N]arrow does not work. How is that possible?

1. The radiator MUST get hot (over 33 degrees) in order for the device to work. Nothing will happen straight after plugging it in. You can check by connecting the powersupply directly to the SpeedComfort, leaving the three-way valve and the temperature switch out. It should start working immediately.

2. Are you sure the wall socket is working properly?

3. Are your sure the plug is properly inserted into the SpeedComfort and into the wall socket?

4. Does the temperature sensitive switch make proper contact with the radiator plate? 

5. Does the radiator heat up to at least 33 degrees where the SpeedComfort is placed? If it doesn't, it probably needs venting or adjustments in the hydronic balance.

If you still cannot find out what the problem is, please contact us.

Installation

Can I save even more energy by hydraulically ballanding my central heating?

Yes, quite a lot in fact. The majority of the heating installations in the Netherlands are not propertly balanced. On average it uses much more energy than actually needed.

Installers usually automatically set your central heating temperature on standard factory settings: 80-85 degrees Celsius. Manually lowering the setpoint temperature to 60 degrees Celsius will result in optimum energy efficiency. This is similar to hr-boilers. 

 

My rooms are not heating up quicker despite using the SpeedComfort

Most likely the setpoint of your water temperature is too high. If the temperature is 80 degrees Celsius or higher, the natural hot air stream will be high. That sounds right, but has several downsides:

1. If the thermostat switches off because the set temperature has been reached, the radiator is still very hot, causing the room temperature to rise another 2-3 degrees Celcius.

2. As a "solution" to this problem, the thermostat is usually set to 18 degrees Celsius. This means the room also has to cool down to an uncomfortably cold temperature below 18 degrees. 

3. If the water from the radiator returns to the central heating boiler at 60 degrees Celsius, a lot of energy is wasted unnecessarily. 

4. High air temperatures cause strong air streams in the room, causing more dust and fine particles to flow through the room. 

 

Therefore, if the settings remain on a high water temperature, you wil still be wasting energy, even with SpeedComfort!

The primary goal of SpeedComfort is to lower the central heating temperature. Meaning:

1. Greater comfort in your home. The speedcomfort ventilator draws heat from your radiator, heating the room quicker and more evenly.

2. Save energy. SpeedComfort allows you to lower the water temperature of your central heating, easily saving 10% of your energy use

Where can I find a local heating engineer?

SpeedComfort has good connections with installers, who are specialized in hydraulic balancing, based in the Netherlands. Unfortunately, at this moment for orders and installation abroad, we can only reccomend asking your local heating engineer. 

For installers based in the Netherlands, click  hhere