About Our Privacy Policy
SpeedComfort B.V. highly values your privacy. We therefore only process the data that is necessary to provide and improve our services and handle the information we collect about you and your use of our services with great care. We never make your personal data available to third parties for commercial purposes.
This Privacy Policy applies to the use of the SpeedComfort B.V. website and the services offered through it. This version is effective as of 07/05/2021. The publication of a new version supersedes all previous versions.
This Privacy Policy explains what personal data we collect, how we use it, with whom and under what circumstances it may be shared, how we protect and store your data, and what rights you have regarding your personal information.
If you have any questions about this Privacy Policy, please contact our Privacy Officer. The contact details can be found at the end of this policy.
Data Processing
Shopify
Our online store is built using Shopify. Personal data you provide to us in connection with our services is shared with Shopify where necessary.
Shopify has access to your data solely to provide technical support and will never use your data for any other purpose. Under our agreement with Shopify, they are required to implement appropriate technical and organizational security measures, including SSL encryption and a strict password policy.
Shopify uses cookies to collect technical information about the use of its platform. No personal data is collected or stored for this purpose. Shopify reserves the right to share collected information within its own organization to further improve its services.
Shopify Hosting
Our website is hosted by Shopify. Shopify processes personal data on our behalf solely to provide hosting services. They do not access your data for any purpose other than maintaining and securing the website.
4Consult
We use 4Consult for our email services. 4Consult processes personal data only as necessary to send and receive emails on our behalf.
4Consult has implemented appropriate technical and organizational measures to safeguard your personal data against loss, unauthorized access, or misuse.
Klaviyo
We send our email newsletters through Klaviyo. Klaviyo will never use your name or email address for its own purposes.
Every newsletter contains an unsubscribe link. Once you unsubscribe, you will no longer receive our newsletters.
Klaviyo securely stores your personal data and uses cookies and other internet technologies to determine whether emails are opened and read. Klaviyo may use this information to improve its services and may share it with third parties for that purpose.
Pay
We use Pay to process payments in our online store. Pay processes your name, address, place of residence, and payment information, such as your bank account or credit card details.
Pay has implemented appropriate technical and organizational measures to protect your personal data.
Pay may use anonymized data to improve its services and may share such information with third parties. Your data is retained no longer than required by applicable law.
Trusted Shops
We collect customer reviews through the Trusted Shops platform.
If you submit a review through Trusted Shops, you are required to provide your name, city, and email address. Trusted Shops shares this information with us so that we can link your review to your order.
Trusted Shops also publishes your name and city on its own website. In some cases, Trusted Shops may contact you for additional information regarding your review.
If we invite you to leave a review, we share your name, email address, and order information with Trusted Shops. They use this information solely to send you a review invitation.
Trusted Shops has implemented appropriate technical and organizational security measures and may engage third parties to provide its services.
Purpose of Data Processing
We use your personal data exclusively for providing our services. This means that data processing is always directly related to your request or order.
We do not use your personal data for (targeted) marketing purposes unless you have explicitly given your consent.
Your data is only shared with third parties where necessary to comply with legal or administrative obligations.
Automatically Collected Data
Information automatically collected through our website, such as your IP address, browser type, or operating system, is processed solely to improve our services. This information is generally not considered personal data.
Legal Obligations
In certain circumstances, SpeedComfort B.V. may be legally required to share personal data in connection with tax investigations or criminal investigations conducted by government authorities. Where legally permitted, we will limit such disclosure to the minimum required.
Data Retention
We retain your personal data for as long as you remain our customer.
If you inform us that you no longer wish to use our services, we will treat this as a request to erase your personal data.
However, certain information, such as invoices, must be retained for the period required by applicable laws and regulations.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access
- Right to rectification
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to erasure (where legally applicable)
- Right to lodge a complaint with your local data protection authority
To prevent misuse, copies of your personal data will generally only be sent to the email address already known to us. If you request your data via another method, we may ask you to verify your identity.
We will respond to your request within 30 days.
Google Analytics
Our website uses Google Analytics. Google places cookies to help us analyze how visitors use our website and to generate website usage reports.
Google is not permitted to use this information for any Google services other than Google Analytics.
Third-Party Cookies
Where third-party software uses cookies, this is described in this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
The most recent version will always be available on this page. If changes affect the processing of personal data we have already collected from you, we will notify you by email.
Contact Details
SpeedComfort B.V.
Goudsesingel 102
3011 KD Rotterdam
The Netherlands
Privacy Contact
Wouter Heuterman